Terms of service

Overview

This website is operated by Ooty Designs Ltd. Throughout these Terms, the terms “we,” “us,” and “our” refer to Ooty Designs Ltd. By accessing or using this website, including browsing, purchasing products, or using any services available, you agree to comply with the terms, conditions, and policies set out in this document.

By visiting our site and/or making a purchase, you enter into a “Service Agreement” with us and accept these Terms of Service (referred to as “Terms”). These Terms apply to all visitors, users, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before using our website. By continuing to access or use any part of the site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the website or the services provided. If these Terms are regarded as an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the site will also be governed by these Terms. You can review the latest version of these Terms at any time on this page. We reserve the right to modify or update any part of these Terms, and it is your responsibility to check this page periodically. Your continued use of the site after changes have been posted indicates your acceptance of those changes.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Section 1 - Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your country or region, or that you have obtained parental consent for minors under your care to use this website. You agree not to use our services for any unlawful purpose or engage in activities that violate applicable laws, including copyright laws. You must not transmit harmful viruses, malware, or any other destructive code. Any violation of these Terms will result in the immediate termination of your access to our services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone at any time and for any reason. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted across networks and may be modified to meet technical requirements of connected devices or networks. Credit card information is encrypted during transfer. You agree not to reproduce, duplicate, sell, or exploit any part of the service, the site, or the access to it without express written consent from us. Headings in these Terms are for convenience only and do not affect the substance of the agreement.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible for any inaccuracies, omissions, or outdated information on this website. The materials on this site are provided for general informational purposes and should not be relied upon as the sole basis for decision-making. Any reliance on such materials is at your own risk. We may update content on the site at any time, but we are under no obligation to update all information. It is your responsibility to stay informed by monitoring changes to our site.

Section 4 - Modifications to the Service and Prices

Product prices are subject to change without prior notice. We may modify or discontinue any part of the Service at any time, without notice. We are not liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the Service.

Section 5 - Products or Services (if applicable)

Some products or services may be available exclusively through our website. These items may have limited availability and can only be returned or exchanged in accordance with our Return Policy. While we make every effort to display accurate product images and descriptions, we cannot guarantee that your monitor will display colours correctly. We reserve the right to limit product availability and quantities, and to refuse or cancel orders on a case-by-case basis. Product details and pricing are subject to change at our discretion. We do not guarantee that any product will meet your expectations or that errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. Orders may be restricted by factors such as the same billing or shipping address, credit card information, or multiple accounts linked to the same customer. If we change or cancel an order, we will attempt to notify you using the contact details provided. You agree to provide accurate, up-to-date account and purchase information, including email and payment details, to facilitate processing and contact.

For more details, please refer to our Returns Policy.

Section 7 - Optional Tools

We may offer access to third-party tools that we do not monitor or control. You acknowledge and agree that these tools are provided "as is" without any warranties or guarantees. We are not liable for any issues arising from your use of these optional third-party tools. If we introduce new services or tools, they will be subject to these same Terms.

Section 8 - Third-Party Links

Our site may feature third-party content, products, or services, including links to third-party websites. We are not responsible for the content or accuracy of these external websites and do not endorse them. You agree to review the terms and policies of any third-party websites you visit. Any issues related to third-party products or services should be directed to the third party.

Section 9 - User Comments, Feedback, and Other Submissions

If you submit any ideas, feedback, or creative content to us, whether solicited or not, you grant us a non-exclusive, irrevocable right to use, modify, and distribute this content in any form. You agree that your submissions will not infringe on any third-party rights and will not contain harmful material. We are not responsible for any comments posted by you or others.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To review the Privacy Policy, please visit here.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, there may be errors on our site, such as incorrect pricing or product details. We reserve the right to correct such errors and update information, including cancelling orders if necessary. We have no obligation to update or clarify information, except where required by law. Any updates will be posted on the site.

Section 12 - Prohibited Uses

You are prohibited from using the site for unlawful activities, harassment, or to infringe on the intellectual property rights of others. Other prohibited uses include uploading malicious software, collecting personal data without consent, and interfering with the security of the site. Any violation may result in termination of your access to the Service.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free. We do not guarantee the accuracy or reliability of the Service's results. You agree that using the Service is at your own risk. Our liability is limited to the extent permitted by law, and we are not responsible for any indirect, incidental, or consequential damages.

Section 14 - Indemnification

You agree to defend and hold Ooty Designs Ltd and its affiliates harmless from any claims or legal actions arising out of your breach of these Terms or violation of applicable laws or third-party rights.

Section 15 - Severability

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions will continue in full effect. The unenforceable section will be modified to the extent necessary to make it enforceable.

Section 16 - Termination

Both parties’ obligations before termination will survive. You can terminate this agreement by ceasing use of the Service or notifying us. We may terminate your access without notice if we believe you have violated these Terms.

Section 17 - Entire Agreement

These Terms, along with any related policies, represent the entire agreement between you and Ooty Designs Ltd. Any prior agreements or communications are superseded by these Terms.

Section 18 - Governing Law

These Terms are governed by the laws of the United Kingdom.

Section 19 - Changes to Terms of Service

We may update or change these Terms at any time. It is your responsibility to check this page for updates. Continued use of the site signifies acceptance of any changes.

Section 20 - Contact Information

For any questions or concerns regarding these Terms, please contact us at info@ootydesigns.com.